Frequently Asked Questions

If you have any other questions, please contact us

Yes, uploading and downloading is 100% Free for all users. We offer premium accounts which allows for greater flexibility with uploading/downloading.

Anyone can download files without registering but you will need to register for free account to upload files. Take advantage of our premium account if you need full speed downloading and 1TB of upload storage space.

Files uploaded by visitors will be deleted after 90 days of inactivity, 180 days for free users who signed up for free user account and 365 days for users with premium accounts.

You can upload as many files as you want, as long as each one adheres to the Terms of Service and the maximum file upload size.

You may upload any type of file as long as you own it or have copyright for it.

Free Users can upload files upto 1GB size per file or upto 5.00GB in size for premium accounts. If it is greater than that amount, your file will be rejected. We do not allow uploading for visitors so you will need to signup for free account for uploading.

Yes. Music and video hosting is permitted as long as you own the copyright on the content and it adheres to the terms and conditions.

Yes. users can just login to your account and you will be directed to the file manager, you can delete your file from there.

We can try to get your file back if you notify us within 12 hours of you deleting the file, if its longer, then we cannot recover your file. Its user responsibility for backing up their files.

You can search the files you have uploaded (only for free and premium users not for visitors) but you cannot search for other users files. You can only download them using the download URL.

If you are the owner who uploaded the file, you can get the URL from your file manager after you login to your filecad account. If someone else uploaded it, then you cannot, you will need to ask the uploader for it since we do not provide download URLs if the uploader doesnt want to share their files.

After the file has expired, it will be sent to delete folder where it will be permanently removed after 12 hours. If you need to restore the file back, you will need to do so within 12 hours.

Premium users can download as many as they want without any wait. Free or non users can only download 5 files per 24 hours. If you want to release this limit, please get a premium account.

Non users will need to wait 1 hour between downloads. Free users should wait 30 minutes and there is no waiting for premium users.

All registered users can find their key under the "Account Settings" page. Just login and in your file manager, open "Account Settings" from the top menu. You can generate a new API key by pressing the "Generate API Key" button. Please note, if you had a key before and you click on "Generate API Key", it will create a new key for you and your old API key will no longer work.